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How MedVek works

Care in five simple steps

MedVek makes getting care straightforward - from choosing a service to receiving it, with real-time tracking along the way.

  1. 01

    Choose a service

    Pick what you need - a doctor, home care, lab test, medicines, and more.

  2. 02

    Book through MedVek

    Book in a few taps with clear details, right from the app.

  3. 03

    Get connected

    MedVek connects you with the right professional for your need.

  4. 04

    Track your service

    Follow your booking in real time so you always know what’s next.

  5. 05

    Receive care

    Get the care you need - and keep everything in one place.

Designed for real life

A calmer way to manage healthcare

MedVek keeps the experience clear and connected - so care feels less like a chore and more like it’s handled.

  • Quick to book

    Choose and book a service in just a few taps.

  • Track in real time

    Follow your service so you always know what’s next.

  • Everything in one place

    Bookings, prescriptions and reports, together.

Getting started

What to have ready

Three things worth sorting out before your first booking, so nothing holds it up.

The MedVek app

Everything is booked and tracked in the app, so start by installing it on your phone.

Your location

Services are delivered by professionals and partners near you, so where you are shapes what you can book.

Any documents you have

A prescription, an earlier report or a doctor’s note is useful to have ready. You can upload documents when they are needed.

Common questions

Questions people ask first

What to expect when you start using MedVek.

What do I need before I book?

The MedVek app on your phone, your location, and a clear idea of the service you need. If a prescription or an earlier report is relevant, having it ready makes the booking quicker.

How do I know what stage my booking is at?

Bookings are tracked in real time in the app. Rather than calling to ask where things stand, you can see the current stage as it moves along.

Where do my prescriptions and reports end up?

They stay alongside your bookings in the app, so past services and documents live in one place instead of being scattered across providers.

Which devices can I use MedVek on?

The Android app is available to download from this website. The iOS version has not been published yet, and the App Store listing will appear here once it is live.

Can MedVek replace emergency services?

No. MedVek lets you request an ambulance through the app, but in a life-threatening emergency you should contact your local emergency number immediately rather than waiting on an app booking.